Tuesday, April 10, 2007

DAMN!! stupid ulcer on my lip ;(
gonna avoid eating heaty foods and chips for the time being
more FRUITS haha.

today had the longest conversation with a cumstomer..
and the problem lies on just a wireless keyboard :S
the whole conversation is long because ..
there's alot of waiting, alot of methods mention to him but doesn't solve the prob
finally this method called System Restore solves everything.
HOLY~ SystemRestore!!
the whole conversation lasted for around 1hr15minutes!!
which causes me to work extra 50minutes :( no extra pay for OT btw!!
but after all the conversation is alrite, cause is a boy around sec1 or 2 on the phone
he has been very patient with me too :)
imagine someone tell u method A B C D E to solve something but all doesn't help :Z and after 1hrplus of conversation method F solve it .
thanks Alvin (theboyboy) haha
3th weeks le.. ohmind!! And im still picking up calls..
just recently learnt how to make appointment for customers
it's something NEW but this means its hard for me and eric to shift into other department
cause if we leave, they will have to re-teach the same old things for those who swap with us.
只好走一步看一步
9:18 PM
my i m a g i n a t i o n runs wild ..